APTIM is currently seeking a Project Manager to support Focus on Energy’s Trade Ally Network in Wisconsin. This position is responsible for ensuring that Focus on Energy’s participating Trade Allies (Contractors) have clear and open access to Program information, are given opportunities to give and receive feedback on the Program, and are approached by Focus on Energy representatives with consistency and clarity. Project manager will provide strategic direction, and drive new initiatives focused on the Trade Ally network which will result in high levels of satisfaction and participation for Trade Allies.
- Oversee and manage the relationship between Focus on Energy and its Trade Ally network at a portfolio level, ensuring that participating Trade Allies are supporting Focus on Energy in a way that strengthens the Program, while also ensuring similar benefits of participation are returning to Trade Allies to boost their business’s profitability and customer satisfaction
- Inform the development of tools and standards required to increase the performance of both individual Trade Allies and the Trade Ally network as a whole
- Create a broad framework for Trade Ally engagement which establishes best practices for Trade Ally interaction, ensures consistency of communication from Focus on Energy Program Implementer outreach teams, and provides a common framework for Trade Allies to provide feedback and to have that feedback socialized amongst pertinent stakeholders
- Manage various Trade Ally advisory groups and facilitate discussions to understand how to address the needs of the Trade Ally network
- Leverage data to inform program forecasts, budgets, targets and goals,
- Draft and maintain Trade Ally documentation including the Trade Ally Code of Conduct, Trade Ally registrations, Program Implementer Trade Ally trainings, etc.
- Coordinate with internal stakeholders to communicate high-level Trade Ally concerns, necessary priorities, and ensure field-level engagement with Trade Allies brings back useful information to the Program Administrator.
- Develop and oversee recognition opportunities Focus on Energy Trade Allies
- Coordinate with Program Administrator and Program Implementer teams to develop training, education, and professional development opportunities for Trade Allies
- Absorb, disseminate, and pass through relevant program information to internal staff, Program Implementers, relevant stakeholders including utilities, and our client
- Engage in occasional speaking and presentation opportunities for stakeholder groups
- Assist in mediating Trade Ally disputes or complaints, as needed
- Support newsletter and website content development to keep Trade Ally network informed
- Benchmark Focus on Energy’s Trade Ally management approach against both similar and alternate approaches in other energy efficiency programs, paying attention to industry trends, successful pilots, and emergent best practices. Make recommendations and implement appropriate revisions to Focus on Energy’s Trade Ally strategies and tactics, with a continuous improvement mindset.
- Compile, review and provide program status reports to functional areas as required.
- Plan, organize, coordinate and control Trade Ally-related deliverables in accordance with established policies, procedures, systems and contractual requirements.
- Ensure program integrity through effective QA/QC standards are in place for participating Trade Allies, and that corrective actions are codified and enacted for Trade Allies that are not adhering to Program requirements.
- 7-10+ years of industry experience required.
- Proven track record of successfully working among Wisconsin’s developer/contractor community (knowledge of Wisconsin landscape preferred).
- Strong service orientation with the ability to work across multiple departments and units within an organization, external clients and multiple stakeholders.
- Detail-oriented with excellent time management, project management, and follow-through; creative problem solver with strong analytical abilities.
- Ability to absorb information from multiple parties and formulate necessary communications or decisions quickly.
- Conceptual understanding of energy efficiency, renewable energy, and the types of equipment, technologies, and building practices in use by participating Focus on Energy Trade Allies.
- Effective written and verbal communication skills.
- Basic Microsoft Office Suite skills and aptitude to learn customer relationship management software and reporting functionality.
- Ability to analyze and interpret data and solve practical problems.
- Exceptional relationship management skills.
- Bachelor’s Degree in relevant area of study preferred.
- Experience in working with any of the following stakeholders is seen as additionally beneficial: electric and natural gas utilities, retailers, energy efficiency program implementers, manufacturers or distributors of energy-efficient/renewable equipment or services.
- Ability to travel within the state of Wisconsin (typically day travel)
- Travel outside of Wisconsin sporadically for conferences, events, and continuing education.
About Focus on Energy:
Focus on Energy is Wisconsin utilities’ statewide energy efficiency and renewable resource program. Since 2001, the program has worked with eligible Wisconsin residents and businesses to install cost-effective energy efficiency and renewable energy projects. The information, resources and financial incentives we provide help to implement energy saving projects that otherwise would not be completed, or to complete projects sooner than scheduled. These energy projects:
- Help Wisconsin residents and businesses manage rising energy costs
- Promote in-state economic development
- Protect our environment
- Control Wisconsin’s growing demand for electricity and natural gas
Focus on Energy is funded by the state’s investor-owned energy utilities, as required under Wis. Stat. § 196.374(2)(a), and participating municipal and electric cooperative utilities. To participate in Focus on Energy programs, residents or business owners must be customers of a participating utility.
Click here for more information or to apply.